To be effective and efficient, organizations must provide their services in ways that do not inadvertently re-traumatize the teams of workers providing support to their clients. Becoming trauma-informed means adapting practices, policies, physical spaces and more to make services more accessible for everyone, including the workers. This is very important when working on a team, some of whom likely have lived experiences of trauma. This class helps learners conceptualize the nature of this problem and offers practices that reduce the risk of re-traumatization.
LEARNING OBJECTIVES: